Good Business
Timely relevant articles to support effective business management practice.
You can read the latest Good Business Articles below.
Putting Customers First: Strengthening Your Business Through Customer Focus
No matter the size or stage of your business, customers are at the heart of what you do. In today’s environment of shifting expectations and tighter competition, it’s not just about offering a good product or service – it’s about delivering real value in ways that build trust, loyalty, and long-term success.
Planning as a Mindset: Prepare. Adapt. Improve. Repeat.
We often think of planning as something we do — writing lists, creating schedules, filling in calendars. But truly effective planning goes deeper. It’s not just an action; it’s a mindset. It’s a way of thinking about the future with intention, preparation, and adaptability.
Leadership in Small Business: Lessons from the Baldrige Framework
Great leadership is at the heart of every successful business, no matter its size. In small businesses, where resources are often limited and teams are tightly knit, strong leadership can make the difference between stagnation and growth.
Artificial Intelligence & Privacy
Latest from the Office of the Privacy Commissioner. Thinking about privacy is vital if you are going to use artificial intelligence (AI) tools well. Privacy is a starting point for responsible use of AI tools